One-off tasks or ongoing operations
SYSTEMS / NETWORKS / DEVOPS
Infrastructure without chaos — from servers toDevOps control
We operate Linux and Windows Server, networks, virtualization, cloud services, backups, monitoring and office IT as one controlled, recoverable system.
Linux / WindowsNetwork / VPNCloud / VirtualizationDevOps / Observability
VPS, VDS, local and cloud nodes
After the initial scope review
State, risks and priorities first
01 / 08
WHEN SYSTEM CONTROL MATTERS
Infrastructure should behave like a system, not a collection of accidental settings
Servers, networks, backups and access controls are interdependent. We turn them into a manageable operational layer.
OPS↗
No in-house system administrator
Get an external engineering function without adding a dedicated full-time role.
OBS↗
Problems become visible only after failure
Monitoring, logs and health signals expose issues before they become business incidents.
BKP↗
Backups exist but recovery is untested
We define copies, retention, recovery points and a practical restore path.
NET↗
The network grew without one design
We organise VLAN, VPN, firewall, NAT, routing and remote access into a documented topology.
SEC↗
Updates and permissions accumulate risk
Patch management, hardening and least-privilege access reduce avoidable exposure.
DEV↗
Releases depend on manual steps
We automate repeatable operations, CI/CD and infrastructure verification where it creates value.
02 / 08
CONTROL PLANE
From the server OS to the office workstation — one managed operational layer
We cover core operations, networking, identity, backups, security, cloud and user support. The exact scope is defined after inventory.
Linux and Windows Server
Installation, web stack, services, users, permissions, updates and condition checks.
Nginx, Apache, DNS, DHCP
Web servers, reverse proxy, DNS zones, DHCP, FTP/SFTP and service dependencies.
VPS, VDS, cloud and bare metal
Nodes, resources, storage, snapshots and repeatable operational procedures.
Routing and network access
MikroTik, Cisco, Ubiquiti, VLAN, VPN, NAT, firewall and remote connectivity.
Virtualization
Proxmox, VMware, Hyper-V, VM lifecycle, cloning, snapshots and backup.
Active Directory and users
Accounts, group policies, permissions, blocking and controlled access changes.
Backup and recovery
Files, configs, MySQL, PostgreSQL, MS SQL, NAS/cloud targets and restore workflows.
Security and patch management
OS protection, antivirus, antispam, updates, vulnerability review and baseline hardening.
Cloud services
Google Workspace, Microsoft 365, Nextcloud, shared access, MFA and encryption.
Accounting and business systems
BAS, MASTER, ISpro, M.E.Doc, SOTA, Client-Bank, CRM/ERP and electronic signatures.
Office equipment
Printers, MFPs, scanning, drivers, shared access and workstation maintenance.
Workstations and endpoint management
Windows/Linux workstation provisioning, policies, software inventory, updates, remote support and lifecycle control.
Wi-Fi and wireless infrastructure
Access points, roaming, guest networks, segmentation, coverage review and managed access without chaotic SSIDs.
Monitoring and technical operations
Service state, resources, logs, incidents, planned work and clear communication.
03 / 08
NETWORK FABRIC
A network where every route, tunnel and segment has a clear purpose
We build or clean up network topology without piling on opaque rules. Changes include connectivity checks and a rollback plan.
Segmentation
Separate office, server, guest and specialised segments with explicit access policies.
→Secure remote access
OpenVPN, WireGuard or another agreed stack for teams and administrative tasks.
→Firewall and NAT
Inbound and outbound traffic control, NAT, port policy and minimal necessary exposure.
→Routing and equipment
Router/switch configuration, addressing, DHCP, DNS and documented network design.
→Starlink and backup WAN
Backup satellite or alternative uplink, policy-based failover, health checks and a controlled connectivity switchover scenario.
→04 / 08
VIRTUALIZATION / CLOUD
Virtualization and cloud without losing operational clarity
We choose the environment model around load, recovery requirements and budget — from one VPS to a cluster or hybrid cloud.
Proxmox / VMware / Hyper-V
VM lifecycle, storage, snapshots, cloning, resource limits and controlled change.
AWS / Azure / Google Cloud
Compute, network, storage, IAM and baseline cloud architecture with cost awareness.
Docker / Kubernetes / Podman
Containerisation, runtime, compose/cluster operations and predictable deployment.
NAS, storage and backup targets
Separate production data, snapshots and backups according to recovery scenarios.
Resilience where justified
Standby nodes, health checks and failover patterns when business requirements justify them.
Resources and cost
CPU, RAM, disk, traffic and cloud-cost analysis without blind overprovisioning.
Hybrid cloud and edge nodes
We connect on-premise, cloud and remote sites through managed networking, identity, observability and consistent operating rules.
05 / 08
AUTOMATION / DEVOPS
Fewer manual commands. More repeatable and verifiable operations
DevOps is not a collection of fashionable tools. It is a way to describe change, validate it, apply it and observe the result.
- 01
Inventory
Record nodes, dependencies, permissions, versions and critical points.
- 02
IaC / config
Describe repeatable configuration with Ansible, Terraform/OpenTofu or scripts.
- 03
Pipeline
Add CI/CD, checks, secret handling and controlled release procedures.
- 04
Observability
Prometheus/Grafana, Zabbix or another stack provides metrics, logs and alerting.
- 05
Recovery
After change, verify services, backup/recovery and document the next actions.
06 / 08
IDENTITY / OFFICE
Users, cloud services and office equipment are part of the same infrastructure
Administration does not stop at the server. Accounts, mail, files, printers and business software also need controlled access and support.
Active Directory / Group Policy
Account lifecycle, groups, policies, permissions and access control.
↗Microsoft 365
Mail, identities, shared resources, MFA and baseline security policies.
↗Google Workspace
Accounts, mail, files, calendars, shared access and two-factor authentication.
↗Nextcloud
Private file space, users, shares, storage and access control.
↗BAS / M.E.Doc / Client-Bank
Work environment, certificates, signatures and protected exchange channels.
↗Printers and workstations
Network printing, scanning, drivers, remote support and regular maintenance.
↗07 / 08
SUPPORT CHANNELS
A short path from an infrastructure issue to an engineer
We agree channels and response format according to task criticality. Extended support windows can be arranged for ongoing operations.
MSGTelegram / Viber / WhatsApp
Messengers
Fast communication for agreed tasks and status updates.
MAILsupport@isoft.com.ua
Useful for task descriptions, logs, access context and reports.
SLA24/7 option
Schedule and response
For agreed SLAs and critical services, an extended support model can be arranged.
WHO IT FITS
When you need an engineering operations layer, not just “someone who knows computers”
The model is especially effective when expertise is needed on demand or as ongoing external operations without expanding headcount.
Small and medium businesses
Companies without an in-house system administrator or a full IT operations team.
Distributed teams
Organisations where critical services and users operate across multiple locations.
Large equipment fleets
Workstations, printers, networks, servers and accounting systems need one process.
Businesses with continuity requirements
When downtime, data loss or uncontrolled changes directly affect operations.
08 / 08
FAQ
What to align before administration begins
We start with access, inventory, critical services and the expected support model — without unnecessary production changes.
01Can you administer both Linux and Windows?+
Yes. We work with Linux, Windows Server, VPS/VDS, local and cloud environments. The exact scope is defined after the initial audit.
02Do you configure networks, VPNs and firewalls?+
Yes. We can work with routers, switches, VLAN, VPN, firewall, NAT, DNS/DHCP and remote access within the agreed environment.
03Are backup and recovery included?+
We can configure backups for files, configs and databases to NAS or cloud and separately verify the recovery path. We treat backup as a process rather than only the existence of a copy.
04Do you work with DevOps and CI/CD?+
Yes. Where useful, we automate configuration, deployment, CI/CD, monitoring and other repeatable operations with an appropriate stack.
05How does the engagement start?+
With a free initial audit: we inventory the infrastructure, identify risks and dependencies, and propose a prioritised action plan.
INFRASTRUCTURE / READY
Turn servers, networks and DevOps into a controlled system
Share your current infrastructure, node count and critical services. We will begin with an audit and define a safe first step.
SYSTEM ADMINISTRATION STACK
Modern system administration and DevOps stack
Operating systems, virtualization, cloud, networks, automation, observability, databases, backup and security in one technology layer.
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